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We understand that you may be hesitant to call us with questions or to report your concerns about a child or family.

If you are not sure whether to call, we recommend that you do. You can speak with a worker from our Initial Support team to discuss your concerns and provide advice. We are available by phone 24 hours a day, seven days a week.

Please do NOT email us if you have concerns about the safety and well-being of a child or youth. We cannot guarantee a timely response by email, and you will be much more helpful if you are able to discuss the matter with an Initial Support team member.

Below is the contact information for various departments and services. If you are looking for something different, you can also contact us at durhamcas@durhamcas.ca.

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Feedback and Privacy inquiries:


Foster Care Inquiries:


Adoption Inquiries:


Record checks and file review requests:


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Careers (including student placements):




Media and General Inquiries:



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Regular office hours:

Monday to Friday: 8:30 a.m. to 4:30 p.m.

Street Address:

1320 Airport Blvd
Oshawa, Ontario
L1J 0C6

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