Who We Are
Durham Children’s Aid Society has been protecting children in our community since 1905. We are responsible for providing child protection services to children and youth under the age of 18, and their families, who live in Durham Region.
We work with families and our community partners to help children grow up safe, healthy and happy. In most instances, we are able to keep children safe in their family home by working with parents to address any challenges they may be facing.
Our Vision: Building hope and opportunities with children, youth and families.
Our Mission: Working with families and communities for the safety, stability and wellbeing of children and youth.
We are governed by a volunteer Board of Directors, and our Executive Director, Wanda Secord, is responsible for the operation of the Society.
We are mandated by, and receive funding from the Ontario Ministry of Children, Community and Social Services for the following services:
- Investigating allegations of child abuse and neglect
- Protecting children and youth when they are at risk of harm
- Covering basic living costs for children and youth in our care
- Providing adoption services
Striving for excellence: Strategic Plan, 2016 to 2020
In 2015-2016, we underwent an extensive community consultation in reviewing our services and practices to ensure that we are responsive to our community’s needs. In September 2016, we launched our Strategic Plan for 2016-2020. Our strategic directions and values, and Mission statement were updated; our Vision remains the same. The resulting strategic plan identifies priorities and directions that will guide us in delivering high quality services in response to evolving community needs.
Throughout our website you will find extensive information on our services and how you can get involved. Please contact us if you would like to learn more.
Your legal rights and complaint review process
Durham CAS strives to provide the highest quality service to families and children. If you have concerns about our services, we want to work together with you to resolve them. Please discuss your concern with your worker or his/her supervisor. If you are not satisfied following discussion with your worker and their supervisor, then you can file a formal complaint. Please submit your concerns in writing to your worker or their supervisor.
Additional information is available from the Ministry of Children, Community and Social Services. There are two pamphlets that outline your options: