CAS continues to provide service

We are open and continuing to provide essential services for children, youth and families.

All children’s aid societies have been deemed an essential service by the Ontario government. As such we are continuing to deliver essential services to children, youth and families. In order to minimize person-to-person contact our building is closed to the public.

Most of our staff members are working remotely and are reachable by email and phone. We are continuing to visit families as needed and taking every precaution to ensure their health and safety, along with that of our staff and the community at large.

We appreciate your cooperation and understanding during this challenging time while we all strive to ensure the well-being of everyone in our community.

If you have concerns about a child at risk, please contact us as usual. You can reach us 24/7 at 905-433-1551.

Please follow us on social media for the latest updates and more resources.

Service updates:

Our building is closed to the public and all meetings and family visits are cancelled
We continue to receive referrals as usual, and are available 24/7
After-hours service is continuing as usual
Our staff are available by phone and email, and are providing service remotely
We are currently not accepting donations of clothing. If you wish to make a financial donation please visit the Durham Children’s Aid Foundation website.

Our commitment to support families

We are very concerned about the health and well-being of everyone in our community, and we are especially concerned for families who may be struggling with mental health concerns, financial constraints or other challenges in caring for their children.

We are making every effort to develop creative solutions to help families in these unprecedented times. We are collecting and distributing food and other items (e.g. diapers, hygiene items, craft supplies and toys) for the families we serve.

We are also collecting information regarding services in the Durham Region. Many service providers have had to suspend programming, which will put additional strain on families. Below are some resources that are available.

The Ontario government is offering direct financial support to parents while schools and child care centres remain closed. The new Support for Families initiative offers a one-time payment of $200 per child 0 to 12 years of age, and $250 for those 0 to 21 years of age with special needs. Visit Support for Families to access this financial support.

If you think you have COVID-19 symptoms or have been in close contact with someone who has it, use this self-assessment tool from the Province of Ontario to help determine how to seek further care.

We are all in this together, and the best advice we have to combat this virus is from our public health agencies. We recommend following all of the guidelines set out by public health in terms of hygiene and social distancing.

What is Social Distancing?

COVID-19 Information